ADVERSE EVENTS ON SOCIAL MEDIA POSE A REAL THREAT TO PHARMA COMPANIES

While just a decade ago pharmaceutical companies relied on focus groups and clinical trials for medication testing and feedback, nowadays millions of users go online to leave reviews and share their experiences with specific drugs.

RILA GLOBAL CONSULTING assisted one of the biggest pharma companies with the identification of adverse events online that are impacting their brand and posing a danger to consumers. Having worked on adverse events identification for over 5+ years, our team was able to identify not only issues with drugs but also with malpractices from specific insurance companies. We examined hundreds of thousands of digital conversations globally and assisted our client with a proactive digital strategy for the prevention of a PR crisis.

With an always-on approach, our calibrated solutions provide an ongoing solution for pharma companies looking to address adverse events and brand preservation. Reach out to us to find out more about our pharma-focused services at info@rilaglobalconsulting.com

1. Identifying patient needs and preferences

2. Monitoring side effects

3. Improving clinical trial recruitment

4. Gaining a competitive edge

5. Improving customer service

Read more here: https://rilaglobal.com/2023/01/27/5-benefits-of-social-listening-for-pharmaceutical-research/

#pharmaceuticalresearch #sociallistening #socialintelligence

Discover the driving forces behind @Pirelli's online reputation through the power of social listening.

#pirelli #sociallistening #customerinsights #fansentiment #socialintelligence #f1

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RILA is proud to announce that our founder and CEO, Tsvetta Kaleynska, has been listed as one of the most influential professionals in The Social Intelligence Insider 50.

#technology #success #intelligence #leaders #socailmediamarketing #socialintelligence #sociallistening

We recently conducted a social listening analysis of DHL and uncovered some interesting trends and insights that will help the company improve its customer service and overall performance.

#DHL #SocialListening #Analysis #Insights #CustomerService

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