HOW A FORTUNE500 AUTO CLIENT CONDUCTED A SOCIAL STUDY FOR THEIR R&D TEAM

RILA GLOBAL CONSULTING partnered with one of the largest automobile clients to conduct a study exploring market shifts for hatchbacks. Our team collected large volumes of social media data to analyze for this Fortune 500 client. 

We segmented auto conversions globally into various categories and dove deeper into brand attribution for Honda, Toyota, Mazda, Mini, Ford Fiesta, Kia, Volkswagen, and Chevrolet. We further used consumer behavior modeling to help their R&D team with their hatchbacks and our research was presented to C-level stakeholders.

By understanding consumer behavior, perceptions and trends we were able to provide our client with valuable market insights and early indicators of shifting consumer preferences.

1. Identifying patient needs and preferences

2. Monitoring side effects

3. Improving clinical trial recruitment

4. Gaining a competitive edge

5. Improving customer service

Read more here: https://rilaglobal.com/2023/01/27/5-benefits-of-social-listening-for-pharmaceutical-research/

#pharmaceuticalresearch #sociallistening #socialintelligence

Discover the driving forces behind @Pirelli's online reputation through the power of social listening.

#pirelli #sociallistening #customerinsights #fansentiment #socialintelligence #f1

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RILA is proud to announce that our founder and CEO, Tsvetta Kaleynska, has been listed as one of the most influential professionals in The Social Intelligence Insider 50.

#technology #success #intelligence #leaders #socailmediamarketing #socialintelligence #sociallistening

We recently conducted a social listening analysis of DHL and uncovered some interesting trends and insights that will help the company improve its customer service and overall performance.

#DHL #SocialListening #Analysis #Insights #CustomerService

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