Our client, a world-leading confectionery manufacturer cares about their employees as much as the quality of their chocolate. 

We had the pleasure of working with this Fortune400 client to help them address employee advocacy and recruitment using social media analytics. Recruiting and keeping the right talent seemed to be a challenge for this brand, and the high employee turnover was impacting their factory productions.

RILA GLOBAL CONSULTING worked closely on employee retention and advocacy program with this customer, providing them with detailed insight into the reasons and detractors for the turnover. We were able to clearly show exactly what experiences were a turning point for employees, and came up with a detailed digital strategy on how this brand could address this using the power of social media. 

To find out more about how our client was able to make improvements based on our findings, email us at info rilaglobalconsulting.com

1. Identifying patient needs and preferences

2. Monitoring side effects

3. Improving clinical trial recruitment

4. Gaining a competitive edge

5. Improving customer service

Read more here: https://rilaglobal.com/2023/01/27/5-benefits-of-social-listening-for-pharmaceutical-research/

#pharmaceuticalresearch #sociallistening #socialintelligence

Discover the driving forces behind @Pirelli's online reputation through the power of social listening.

#pirelli #sociallistening #customerinsights #fansentiment #socialintelligence #f1


RILA is proud to announce that our founder and CEO, Tsvetta Kaleynska, has been listed as one of the most influential professionals in The Social Intelligence Insider 50.

#technology #success #intelligence #leaders #socailmediamarketing #socialintelligence #sociallistening

We recently conducted a social listening analysis of DHL and uncovered some interesting trends and insights that will help the company improve its customer service and overall performance.

#DHL #SocialListening #Analysis #Insights #CustomerService


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